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Field service site manager

Newcastle Upon Tyne (Tyne and Wear)
Siemens PLC
Site manager
Posted: 5h ago
Offer description

Overview

We are seeking a highly motivated and experienced Field Service Site Manager to join our dynamic team. The successful candidate will be responsible for managing and overseeing field service operations at various project sites, ensuring the successful execution of service activities, and maintaining high standards of safety, quality, and customer satisfaction.


Responsibilities

* Manage and supervise field service teams at project sites, ensuring efficient and effective execution of service activities.
* Coordinate and plan service schedules, resources, and logistics to meet project timelines and customer requirements.
* Ensure compliance with safety regulations, company policies, and industry standards at all times.
* Act as the primary point of contact for customers, addressing their needs, concerns, and feedback promptly and professionally.
* Monitor and report on project progress, identifying and resolving any issues or challenges that may arise.
* Collaborate with internal teams, including engineering, procurement, and logistics, to ensure seamless project execution.
* Provide technical guidance and support to field service personnel, fostering a culture of continuous improvement and professional development.
* Maintain accurate documentation and records of service activities, including reports, work orders, and safety documentation.
* Drive a culture of safety, quality, and customer satisfaction within the field service team.


Qualifications

* Degree in an engineering related field or a minimum HNC with a recognised apprenticeship. Relevant experience may be considered in lieu of both.
* Proven experience in a field service management role, preferably within the energy or industrial sectors.
* Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
* Excellent organisational and planning abilities, with a keen attention to detail.
* Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with customers and internal stakeholders.
* Excellent ICT skills and proficient in Microsoft office.
* Willingness to travel to various project sites both UK and overseas as required.


About Siemens Energy

At Siemens Energy, we are more than just an energy technology company. With ,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character-no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits Here are examples of the rewards and benefits Siemens Energy offers:

* Opportunities to work with a global team
* Opportunities to work on and lead a variety of innovative projects
* Medical benefits
* Remote/Flexible work
* Time off/Paid holidays and parental leave
* Continual learning through the platform
* Access to a variety of employee resource groups
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