Reporting to the ERP Lead, this position is responsible for the support and maintenance of the ERP system and ERP-related applications.
The role will cover analysing, troubleshooting and solving technical issues with a high degree of customer (user, stakeholder, supplier) interaction.
To be considered for this position candidates will need to have an in-depth knowledge of ERP solutions; understanding the technical and functional aspects of ERP and ability to modify and customise solutions to meet business needs.
A background with direct 'hands on' experience in multiple ERP systems is required.
Duties will include:
Support the current Dynamic NAV ERP platforms and associated applications
Escalate support issues and collaborate with local IT functions and end users in the resolution of issues.
Provide a quality Helpdesk service to ensure that all end user queries and problems are logged and resolved in a timely manner.
Support business applications including (but not limited to) barcode scanning/MCLNet, EDI, logistics solutions and time management
Undertake duties associated with ERP migration/transition.
Undertake upgrades for existing ERP-related
Document software change requests and build technical solutions to meet business
Implement new applications and interface to existing
Undertake thorough testing of
* Produce user documentation and conduct end user
* Roll out solution enhancements
* Adhere to development policies and group IT
* Assist with periodic reviews of current working practices and express ideas to improve efficiency and IT standards to IT management.
* Deliver projects components and/or full life cycle projects in accordance with agile or waterfall project methodologies.
* Keep up to date with the latest technology
* Other duties as directed
To be considered for the position candidates will need to be able to demonstrate
* Microsoft Dynamics NAV 2016, Oracle SaaS ERP or SAP ERP business process integration.
* At least 3 years continuous experience as an ERP specialist
* In-depth knowledge of ERP development tools, coding languages, and business
* Efficient personal organisational, prioritisation and time management
* Exceptional interpersonal, collaboration, communication and working relationship
* Ability to communicate (translate) technical information to a non-technical audience
* Practical analytical and problem-solving
* Ability to take the initiative and remove barriers to progress on work
To be considered for these excellent roles please send your CV to me, Martin Warner, and I will get back to you ASAP
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