Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans.
Main Objective
To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded.
Responsibilities
* Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility.
* Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins.
* Responsible for operating a till within departmental procedures.
* Complete rotas & costed rotas in line with your budget.
* Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back‑of‑house, bars, and the Quality Management System (EQMS).
* Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. Ensure all hire equipment is checked in & re‑checked on its departure. Ensure all vending equipment is checked in, maintained & re‑checked on its departure.
* Where appropriate, the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials; this should also include wastage records & china stock breakage controls. Complete & check weekly & monthly stock takes. Control cost & GP's; every new product to be inputted & GP cost & sales sheet to achieve GP for your unit.
Qualifications
We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi‑use F&B operations.
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