Join Our Team as a Band 3 Clerical Officer, Cancer Centre, Belfast City Hospital
Are you passionate about providing outstanding support to patients and their families during challenging times?
Belfast City Hospital is looking for a friendly and reliable Band 3 Clerical Officer/ Receptionist to be the face of our service and deliver excellent care from the very first hello.
About the Role
* Welcome and register patients, families, and visitors, ensuring everyone receives a warm, helpful, and professional service.
* Manage face-to-face, telephone, and email enquiries efficiently, providing information and direction as needed.
* Maintain patient records accurately and confidentially on electronic systems, upholding trust standards and data protection policies.
* Support the clinical team with administrative tasks-booking follow-up appointments, coordinating patient transport, and relaying important messages.
What We're Looking For
1. Excellent communication, organisational, and administrative skills.
2. Professional and compassionate approach-especially when supporting people in difficult or sensitive circumstances.
3. Ability to work efficiently in a busy environment and to prioritise tasks independently.
4. IT competence and keen attention to detail.
5. Prior experience in a healthcare setting is de...