Interim Customer Service Manager Worcester, Worcestershire Contract – Outside IR35 Competitive Pay Rate Our client is a recognised and successful family business who provide top-quality construction tools, site supplies and consumables across the UK. In support of their continued activity, we are seeking an experienced Interim Customer Service Manager to provide short-term leadership and stability to the customer service function during a period of transition. This role is critical in ensuring the smooth day-to-day running of the customer service team while maintaining high standards of customer satisfaction and operational efficiency. Contract expected to run for between 2 and 5 months, reporting to the Managing Director and with an expected need to support 5 days per week in their head office in Worcester. Interim Customer Service Manager responsibilities: - Oversee the day-to-day operations of the customer service function. - Ensure timely and effective handling of customer enquiries across all channels. - Manage and support the resolution of escalated customer issues and complaints. - Lead, support and motivate a small internal customer service team. - &n...