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We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies to meet the needs of smaller turnover customers, focusing on maximising the placement of pattern books in the marketplace.
* Contact customers to review performance, understand current projects, and promote collections through sampling and sales activities.
* Understand customer needs to maximise sales opportunities.
* Secure future business through excellent service and support.
* Develop and execute a customer contact strategy using all available contact tools.
* Provide world-class customer service to maximise sales opportunities.
* Record customer feedback and actions in CRM.
* Coordinate with the Customer Service Team to ensure accurate order and sample processing.
* Follow up on calls and emails.
* Analyse performance data to inform sales strategies.
* Prepare regular reports and monitor sales performance with senior management.
* Complete all administrative tasks related to the role.
* Meet personal sales targets as part of the sales team.
* Employ effective sales techniques, including upselling and cross-selling, to build strong business relationships.
Measures of Success:
* Achieving sales budget and year-over-year growth.
* Staying within expenditure budgets.
* Number of calls and emails made daily.
* Sales success according to budgeted plans.
Connecting with others:
* Collaborate with sales colleagues for optimal performance.
* Manage relationships and develop business with customers.
* Review service levels with Customer Service.
* Analyze customer performance with Finance.
* Share and drive performance with senior management.
Skills & Experience:
* Proven sales experience, preferably in call centres or mail order catalogues.
* Strong business acumen and industry knowledge.
* Experience with product demonstration and knowledge.
* Ability to build long-term business relationships.
* Self-driven, results-oriented, positive attitude.
* Proficiency with CRM systems and WG360.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers and fabrics, along with a wide range of interior products.
Founded in 2020, our portfolio includes iconic British brands such as Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks.
Our purpose is "To bring the Beautiful into People’s Homes and Lives"—a mission that has guided us since our inception. With over 160 years of design heritage, we aim to blend rich history with innovative design to inspire and beautify living spaces.
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