Key Responsibilities * Develop, implement, and maintain quality management systems in accordance with industry standards, regulatory requirements and business objectives. * Lead continuous improvement initiatives to enhance efficiency, reduce waste, and improve product quality. * Monitor and analyse quality performance metrics to identify trends, root causes of issues, and areas for improvement. * Lead investigations into product defects or non-conformities, implementing corrective and preventive actions. * Collaborate with production, procurement, and other departments to ensure quality standards are integrated into all processes. * Provide training and guidance to staff on quality assurance procedures and best practices. * Engage directly with customers to address quality-related issues, provide updates, and build trust in our processes. * Prepare detailed reports on quality metrics for senior management review. * Stay updated on industry developments related to quality assurance and HACCP regulations. Qualifications & Skills * Proven experience in a quality management role or readiness to step up from a supervisory/quality-focused position. * Experience of Quality Management or supervision in a manufacturing industry would be beneficial. * Strong knowledge of ISO standards, Lean, Six Sigma, or other quality frameworks. * Excellent analysis skills with the ability to interpret com...