Job description: About the company Join QSRP: where the good growth happens Chopstix is part of QSRP ( Quick Service Restaurant Platform ), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200 restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK,. So, are you ready to dive into a career that's as exciting as our menu? Click that "Apply Now" button faster than a fryer heats up! About the position Quality Manager Field‑Based | Supporting Stores Across the UK Join one of the UK’s fastest‑growing restaurant brands and help drive exceptional food quality and safety across every Chopstix kitchen. We’re looking for a passionate and people‑focused Quality Manager to support our Head of Food and play a pivotal role in protecting food quality, technical compliance, and brand integrity. This is a field‑based role, spending most of your week in stores, coaching teams, reviewing standards, and ensuring our ingredients, processes and product quality remain safe, legal and consistently excellent. What You’ll Do As our Quality Manager, you will be the on‑the‑ground guardian of food quality and safety across Chopstix. Your responsibilities include: Quality & Food Safety Ensure compliance with all legal, technical and food safety standards across stores, ingredients, suppliers and platforms. Conduct regular audits of stores, products and processes, reporting risks and driving corrective actions. Monitor supplier compliance and certification, ensuring ingredients meet specifications. Brand & Culture Act as a brand ambassador, reinforcing Chopstix’s food culture and helping teams understand the “why” behind high standards. Drive improvements in quality consistency and reduce food‑related complaints through coaching and influence. Technical Leadership Analyse trends, escalate concerns, and help shape best practice across the business. Support with ingredient checks, menu inclusion quality standards, and technical documentation accuracy. People & Collaboration Work closely with Operations, Food, and Risk teams to improve food culture, allergen awareness and team capability. Coach store teams to uplift knowledge, confidence and ownership of food safety. What do you bring Experience in food manufacturing or restaurant/QSR industries. Strong understanding of quality assurance and technical standards (BRCGS Food Safety knowledge ideal). Food Safety Level 3 (desired). Excellent communication, influencing and coaching skills. Strong attention to detail, organisation and the ability to prioritise effectively. A proactive mindset with a passion for improving food culture and standards. As an individual you are The Impact You Will Make You will help ensure Chopstix operates safely, legally and with integrity as we continue to scale. Success looks like: More consistent product quality across all stores Stronger food culture and safety awareness Higher operational engagement and confidence Improved brand integrity and reduced quality complaints Our Values (Bring These With You) Lead the Way – you show initiative and champion high standards. Take Pride – you care deeply about food quality and safety. All In Together – you collaborate, coach and support teams. Quick to Shift – you act fast, adapt easily and solve problems. Why join us on your journey? Contribute to our mission of becoming the market leader in QSR sector Plenty of career growth opportunities across all our international head quarters Become part of a company where learning and development is in the heart of the culture Loads of fun initiatives with your colleagues, many of them focused on giving back to the community We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in Enivironmental sustainability is in the center of the way we operate We care about diversity, equity and inclusion and make everyone feel equally welcomed You also get these benefits: Salary range - £50k - £55k pa Car allowance - £5k Expense card Employee discounts Private Medical Life assurance Critical Illness cover Free Mortgage Advice 28 days annual leave & flexible working Access to Travel Perks for all business related travel & accommodation needs Access to exclusive discounts, Savings & wellbeing support / Cycle to work scheme Career progression Degree & Diploma Programmes Tiered linked additional benefits platform Does this sound exciting? If yes, apply now! Even if you do not meet all the requirements, yet have the right attitude and potential, reach out and let’s talk. Intrigued, but want to read more about us first? Sure! Check out these resources to find out more about what we do. QSRP website Our Company Video Our LinkedIn page O'Tacos Quick Burger King Italy and Burger King Belgium Chopstix Dunkin' G La Dalle All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.