Description About the Role Working across our HR development and support platforms, you will be the primary contact for the support of systems that handle all our company employees. This will involve everything from developing cutting-edge technology features and practices, to playing a role in the analysis, design, development, and implementation of high-profile projects. You will help provide development support to internal users, as well as being on hand to offer out-of-hours cover during seasonal events and busy trading periods. You will also use your expertise and experience to help us continually improve our processes and working practices, actively enabling the department to become as efficient and effective as it can be. Part of a second line team providing operational support for key business processes Involved in project team deliveries with a support viewpoint Identify and implement service improvements where applicable Automation of manual tasks and processes Be involved in the full life cycle development including (analysis, design, deployment etc) Provide analytical and programming skills across a range of platforms, translating business requirements into code Develop new concepts, testing, deploying and supporting the multitude of applications used by our business Proactively improve existing skills, taking on new technical skills as appropriate, and continuously seek to expand business knowledge Work closely with other systems teams to improve cross-team resolution of issues Have the flexibility to provide additional support when required by project work, key events, peak periods etc. About you: Competent in picking up a system from scratch and being able to follow and document data flows and business logic. Excellent problem-solving skills. Understands HR systems and processes. Able to analyse legacy systems and find out what they are doing. Team player with peers in support team Be able to communicate effectively with the business users and other IT teams. A “can do” attitude Technical skills/business skills required. Practical knowledge of: .Net C# .Net SQL & TSQL Javascript Visual Studio, Visual Studio TFS and GIT VB Script Understanding or use of AI in a technology department