Location: London (Hybrid – 3 days in the office or restaurant, 2 days remote) | Reports to: People Director. As People Director at ASK Italian, I'm looking for an HR Manager who is both strategic and hands‑on, particularly in Employee Relations. This role involves actively managing ER matters while shaping our people strategy, driving engagement, performance, wellbeing, and leading key change initiatives.
Responsibilities
* Lead employee relations: take ownership of all ER matters, from performance management and disciplinary issues to grievances and Employment Tribunals, providing practical, hands‑on support to managers and teams.
* Champion our culture: embed the ASK Factor values across HR practices, leadership behaviours, and day‑to‑day interactions.
* Drive engagement & wellbeing: lead initiatives such as the “Your Thoughts Matter” survey, implement actions to boost engagement and retention, and support mental health and wellbeing to create a safe workplace.
* Oversee reward & performance: ensure pay, recognition, and performance strategies are fair, competitive, and aligned with business goals.
* Develop your team: lead and mentor the People Assistant, building a high‑performing HR function and succession pipeline.
Qualifications
* Experienced HR professional with strong ER and change‑management expertise.
* Strategic thinker with the ability to influence and partner with senior leaders.
* Passionate about culture, engagement, and employee wellbeing.
* Able to balance hands‑on delivery with long‑term HR strategy.
Benefits
* A contribution of 6 % of your salary to your pension pot each month.
* 25 days paid holiday plus bank holidays.
* Additional 2 days holiday after 5 years’ service and 5 days after 10 years’ service.
* Peace of mind from your very first day with our Life Assurance and Income Protection scheme.
* Private Healthcare.
* We Care wellbeing services – 24/7 GP, mental health, legal and financial support for you and your immediate family.
* 50 % discount with ASK Italian, Zizzi and Coccinella di Mama; 25 % discount for friends and family.
* Endless external and internal learning opportunities to help you drive your career.
* Free espresso, barista training, free Coco di Mama breakfast every Tuesday & Thursday, and free fruit all day each day.
We also have a great office designed by our own in‑house creative team, located in Central London, just opposite the Edgware Road Circle line tube stop. Enjoy free espresso and barista training as part of your induction!
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