Knowledge of Genesys Digital Development Experience Genesys Digital (Chat & Email) SCXML Call Flow Development, GRAT Development and Configurations, GA, GAX, OPM, Splunk, Digital Media & Routing Components, extensive experience of understanding Genesys logs, and troubleshooting. Working knowledge of Genesys Framework, reporting, routing, and multi-channel components Working knowledge of LivePerson framework CICD experience with Jenkins and GitHub Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 26 2023 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. 00056400854