Purpose This position will support the delivery of a comprehensive and professional HR service, working closely with Senior Management across a large, multi-site workforce. The role will encompass the full HR remit. Responsibilities To provide comprehensive HR support to business unit management teams on HR policies and procedures To support Managers in dealing with employee relations issues including, but not limited to, investigations, disciplinary, grievance, capability, flexible working, attendance management, and health and well-being issues To manage the full end to end recruitment process for various positions as required in order to attract the best talent To ensure contracts and right to work checks are completed following Company policies and procedures To manage long term sickness cases across divisions To assist with HR administrative support as required Any other duties relevant and related to the position Qualifications & Experience Essential Level 5 Associate CIPD or working towards Possesses a genuine interest and thrives on being involved in a wide range of day-to-day HR issues at all levels of the organisation Ability to cope with a fast paced environment, with the ability to demonstrate strong employee relations background and able to handle complex issues Up to date knowledge of employment legislation, with the ability to respond to a range of HR queries and be able to give sound advice and guidance to Managers Experience and capability working with Word, Excel and Powerpoint Third level education, preferably in business or HR Desirable Relevant HR experience in retail and/or hospitality Experience managing staff and ensuring department workloads are managed appropriately Personal Attributes Honesty and integrity with an appreciation of the importance of dealing with confidential information, possessing tact and diplomacy Ability to build strong, positive working relationships with all departments Excellent interpersonal and communication skills with great attention to detail, possessing the ability to communicate effectively in all forms Strong time management and organisational skills and ability to operate under pressure Ability to problem solve and use own initiative to deliver solutions Main points of contact Dealing with General Managers, Area/Regional Managers in the retail, hospitality and wholesale divisions Other Information While the role is office based, working Monday to Friday office hours, there may be the need to work additional hours as required by the needs of the business. A full driving licence will be required. As the Company has locations across Northern Ireland, there will be the requirement to attend meetings across Company premises. IND01