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Client:
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
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Job Description:
We are seeking a highly motivated and results-driven Proactive Sales Executive to support the growth and development of our trade customer base. The successful candidate will be responsible for delivering exceptional service, identifying opportunities through data-driven insights, and implementing effective contact strategies to strengthen customer relationships and achieve sales targets.
Responsibilities:
* Develop and implement tailored sales strategies for smaller turnover customers, focusing on maximizing pattern book placements in the marketplace, especially for customers with infrequent visits from our road sales team.
* Contact customers to review performance, understand current projects, and promote existing and new collections.
* Understand customer needs to maximize sales opportunities.
* Secure future business through appropriate service and support.
* Develop and execute customer contact strategies using all contact tools.
* Provide world-class customer service to maximize sales opportunities.
* Record customer feedback and actions in CRM.
* Collaborate with the Customer Service Team to ensure order and sample request accuracy.
* Follow up on calls and emails.
* Analyze performance data to inform future calls.
* Provide regular, accurate reports on sales performance to management.
* Complete all administrative tasks related to the role.
* Meet individual sales targets as part of the sales team.
* Employ effective sales techniques to promote, upsell, and cross-sell products, strengthening business relationships.
Measures of Success:
* Achieving sales budgets and year-over-year growth.
* Staying within expenditure budgets.
* Number of calls and emails per day.
* Meeting sales success metrics based on budgeted plans.
Connecting with others:
* Collaborate with sales colleagues, customers, customer service, finance, and senior management to ensure optimal performance and business growth.
Skills & Experience:
* Proven sales experience, especially in call centers and/or mail order catalogues.
* Strong business acumen and industry knowledge.
* Experience with product demonstrations and building long-term relationships.
* Self-motivated, results-oriented, positive attitude.
* Familiarity with CRM and WG360 systems.
* Excellent verbal, written, and presentation skills.
About Us:
Sanderson Design Group is an international luxury interior furnishings company specializing in wallpapers, fabrics, and related interior products. Founded in 1860, our brands include Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company, and Standfast & Barracks. Our purpose is "To bring the Beautiful into People’s Homes and Lives," reflecting our rich history and commitment to quality and design excellence.
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