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Customer service manager

Utley
Permanent
E3 Recruitment
Customer service manager
Posted: 27 January
Offer description

Customer Service Manager required for a leading engineering business delivering innovative solutions to global markets. This well-established engineering company serves a diverse range of industries, including aerospace, defence, medical, industrial automation, security, utilities, automotive, and leisure. They offer both standard and bespoke solutions through their in-house application engineering team. This opportunity is based in Keighley, making it easily commutable from surrounding areas such as Shipley, Bingley, Baildon, and Silsden. Key Responsibilities of the Customer Service Manager include: Acting as the main point of contact for customer enquiries regarding delivery schedules and technical specifications Managing account relationships with both new and existing clients, including prestigious global accounts Working closely with production, sales, and warehouse teams while overseeing day-to-day operations and logistics Managing fast paced and complex projects from initial enquiry through to delivery Leading and developing a small teamSalary & Benefits on offer for the Customer Service Manager Competitive salary: £32,000 - £37,000 (dependent on experience) 28 days annual leave (including statutory holidays), increasing with length of service 4-day working week (Monday to Thursday) Access to healthcare and pension schemes Opportunities for professional development and trainingTo apply for the Customer Servi...

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