Personal Lines Sales Executive
Location: Crewe (On-site)
Package: £Negotiable + Bonus + Benefits
This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Crewe. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About you
* At least 12 months sales or customer service experience.
* Insurance experience is desirable, but this is not essential and product training will be provided.
* A good communicator with strong numerical and verbal skills.
The day to day
* Deliver excellent customer service to all customers.
* Uphold the company’s mission statement and values.
* Responsible for the achievement of individual income target.
* Responsible for the achievement of new business case count and retention targets.
* Maximise sales opportunities by proactively selling and securing additional business.
* Raise underwriting concerns and rate risks appropriately.
* Accurately complete administrative tasks such as post, diary as well as account and insurer queries.
* Secure a consistent pass rate on all call observations.
* Awareness of complaint handling – being able to resolve minor customer complaints and being fully aware of the company complaints process.
* Liaise and build relationships with insurers and customers – both internally and externally.
* General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service.
The Rewards
* A negotiable base salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
* Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)).
* Full support for your professional development (including fully funded qualifications).
We are an Equal Opportunity Employer.
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