Position: Administrative Officer
Pay Rate: £13.75 per hour
Hours: Full time, 37 hours per week, 9am – 5pm Mon to Fri
Duration: up to 29th March 2026 (possibility of extension)
Start Date: 5th of January (or ASAP after this)
Location: 7th Floor, Causeway Exchange, 1-7 Bedford Street, Belfast, BT2 7EG
Job Duties:
The role is based within the central administration team and will provide administrative support functions to State Care Operations Branch within HED.
1. Use of Outlook, Word, Excel Spreadsheets inc. filters for statistical retrieval, compliance with Records Management procedures on a daily basis.
2. Assisting with public enquiries – telephone and email.
3. Engagement with HED colleagues across multiple disciplines.
4. Competence in the use of Microsoft Office suite and modern office technology e.g. phone systems, photocopiers etc.
5. Competence in maintaining and creating records in Content Manager.
6. An ability to work independently and as part of a small team.
7. Attention to detail and accuracy, along with good communication skills are essential to this role.
8. Participation in monthly team meetings.
9. Securing all correspondence to Content Manager through set pathways.
10. Updating databases.
11. Issuing quarterly requests and tracking responses for updates to enforcement database.
12. Any other duties, appropriate to the grade, as required to assist with branch or organisational business targets.
Essential Criteria:
13. 5 GCSE’s A*-C including Maths and English (must be able to show evidence)
Desired Experience:
• Good organisational and planning skills.
• Excellent oral and written communication skills.
• Have good knowledge of using software packages e.g., Microsoft office
*The successful applicant will be required to complete an Access NI during registration*