Job Description - Senior Sales Manager (HOT0BQ3G)
Job Number:
HOT0BQ3G
Work Locations
Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
A WORLD OF REWARDS
* Competitive Salary plus generous incentive scheme
* Free, healthy and high qualitymeals when on duty
* Grow your Career!
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* Discounted dental and health cover
* High street discounts: with Perks at Work
* Free car park
* Subsidised Taxi between 12am and 7am
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Guest Experience Day: 1 night stay with breakfast and dinner
Hilton Birmingham Metropole is seeking a Senior Sales Manager with proven experience in sales and hospitality. Reporting to the Director of Sales, you will support the development and execution of key growth sales strategies within the Groups/MICE market and drive revenue for the hotel.
As a Senior Sales Manager, you will have a proven track record in the MICE market and the ability to proactively source new direct and agency business, as well as grow existing relationships within a pre-determined vertical and portfolio of accounts, to help meet the hotel’s overall budget. You will lead research activities for our L&D and BBOB business, allocating these activities vertically to the team.
While your primary responsibility will be driving MICE into the hotel, managing group and other accounts may also be required.
Key Attributes for this role:
* A natural hunter with a desire to drive new business
* A blend of confidence and personality - warm and personable
* Articulate, confident, and polished
* Excellent attention to detail and planning skills
* Strong negotiation skills and a passion to close deals
* Willingness to travel nationally
* Knowledge of the local and national MICE market
* Experience in the corporate market
* Driven to exceed sales targets
You will build strong relationships with the Hilton Worldwide Sales team across regions and participate in Hilton initiatives to promote the hotel globally.
The role is target-driven by revenue and monitored through customer contact activities. It requires travel, flexibility in working hours and location, and the ability to manage time and resources remotely.
Main Duties and Responsibilities
* Develop key sales strategies for GC&E in collaboration with the DOS and team
* Manage key Group and MICE clients to increase market share
* Proactively source and manage new GC&E business
* Maintain relationships with conference agencies and corporate accounts
* Keep abreast of market trends
* Participate in sales blitzes, trade shows, workshops, and trips
* Engage with Hilton Worldwide Sales teams to promote Hilton BM
* Negotiate rates aligned with hotel strategy
* Implement creative marketing and social selling initiatives
* Coordinate with the Groups, Conference, and Events team for seamless customer experience
* Collaborate with hotel departments to enhance guest experience and sales programs
* Report activities, appointments, calls, and leads accurately
* Respond promptly to customer queries
* Arrange and deliver hotel show rounds for events up to £50k, with growth potential
* Follow safety, health, and legislative regulations
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