As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate HR Administrator to join our growing business on a permanent basis.
PURPOSE OF ROLE
To provide comprehensive administration support across the HR function, ensuring the
provision of an excellent HR service to managers, employees and other internal / external
stakeholders through the employee life cycle.
In this role you can expect to:
* Prioritise your workload effectively to meet deadlines, manage multiple tasks, and use initiative and ability to work autonomously with minimal supervision.
* Ensure accuracy of all administration duties as crucial to the integrity of our service to key stakeholders, and provide bespoke administrative support to the specialist functions
* Maintain consistent HR electronic filing, ensuring accuracy of information in line with GDPR requirements
* Support the training team with the booking and coordination of courses
* Process transactional HR requests i.e. starters/leavers/contractual changes in line with agreed SLA's
* Respond to queries relating to HR processes and practices and escalating when required
* Support Line Managers with troubleshooting queries throughout the employee lifecycle
* Process candidates and communicate with stakeholders through the Second Chance Initiative
You should apply if you have:
* Advanced MS Office skills and experience of using multiple web-based applications
* Strong oral communication, listening, and writing skills with the ability to present updates and contribute actively in team meetings
* The ability to co-ordinate, plan and prioritise work in a rapidly changing environment whilst ensuring deadlines are met
* The ability to quickly build rapport with colleagues and internal customers & the ability to recognise and handle sensitive/confidential information
* Experience of managing stakeholders
* Strong customer service approach / solution orientated
* Worked in an HR environment or working towards HR qualification would be preferred
Alongside this we can offer you:
Best Place to Work 2025
Supportive and collaborative team
Healthcare and cash back plans
15% discount in our stores and 30% discount in our group restaurants
Partner discounts
Subsidised on site restaurant and Costa (Head Office)
Mental, physical and financial wellbeing support