Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title
CAFM Manager
Key Duties and Responsibilities
* Act as the SME for best practice use of the CAFM system across the division.
* Advise on asset management processes utilizing the CAFM system.
* Deliver and present agreed management information that supports senior managers in planning, monitoring and managing the organisation's activities in delivering the business plan.
* Deliver agreed regular management information that supports site managers in ensuring they achieve SLA’s/KPI’s.
* Assist management in identifying trends within Reactive works and making recommendations on changes to maintenance cycles.
* Assist in mobilising new accounts onto the CAFM system.
* Advising on Asset upload formats.
* Supporting with Asset data imports.
* Support producing maintenance schedules.
* Training teams on best practice use of the CAFM system.
* Undertake root cause analysis of asset failures to determine decision making and share best practice across the division.
* Identify trends across the work order and asset data available.
* Demonstrate commitment to upholding and representing CBRE in client meetings.
* Assist CBRE with testing of new technology, processes and conduct regular workshops and training following enhancements to the system.
Experience/Skills
* Experience of CAFM systems across the FM industry (i.e. Maximo, FSI, Archibus etc).
* Strong analytical and decision-making skills.
* Effective time management for projects with clearly defined and communicated outcomes, timelines and monitoring processes to achieve project deadlines.
* High levels of numeracy.
* Data analysis skills.
* Good level of Excel, able to use VLOOKUP and pivot tables.
* Experience using customer information management and Business Intelligence products in a business environment.
* High level knowledge of the technical elements of database management, sophisticated forecasting, reporting, and customer-based processes.
* Able to suggest improvement of performance and current practices.
* Experience of facilities management service delivery and compliance requirements.
Qualifications
* Beneficial – Engineering/Construction Qualification.
* Beneficial – Asset Management qualifications/training.
Service line
None
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