Quality ManagerCaerphilly Commutable from Cardiff, Nantgarw, Caerphilly, Newport, Bedwas, Blackwood, Pontypridd£55-60,000Benefits:- 27 Days + Bank Holidays Workplace pension schemeLife insurance coverHealth schemeSpecsavers vouchersCompany sick payFree tea & coffeeFree parkingLong service awardsTarget incentives bonusChristmas 'Thank You' vouchersFlexible working Free uniformHunter Selection are working with a leading manufacturer based in Caerphilly, on the outskirts of Cardiff. This is a great time to join an expanding business, following a period of sustained growth they are looking to introduce new products off the back of recently won contracts. The business are looking to recruit a Quality Manager to bolster their quality department. This role will suit an experienced quality engineer with experience of current product running changes and continuous improvement initiatives. Providing you with an excellent benefits package and great job security, this is a great opportunity to join an established business.Role & Responsibilities:Customer Satisfaction, verify internal and external concerns - customer liaison / site visits. Approve/contest Claims, raise supporting documentation. Understanding of customers productsManage Customer complaints responses in line with the 8D requirementsStructured approach to problem solving - using A3 and root cause analysis tools and techniques such as, 5 Why's, Ishikawa, adopt new process adherence and surveillance measures through good Quality Engineering practicesIdentify, conduct, or support continuous improvement actions, Report Extrusion Business System monthly and quarterly updatesLead ISO 9001 internal and external auditsEnsure the BMS is maintained to the correct level and being followedIdentify training requirements of the department, update training matricesCarry out and progress annual appraisals for the departmentReport Monthly / Quarterly quality figures complete with action to address, update claims databaseSupport Sales/Engineering NPI with tech support on products and specificationsEnsure departmental procedures are followedEnsure personal safety is paramount along with the safety of othersKnowledge, Skills & Experience:Strong experience working as a Quality Manager in a manufacturing environmentTrack record of robust solution solutions to achieve year on year quality improvementsIdeally have experience working to ISO9001Customer complaint experience26675/617To apply please email your CV / resume to jackl@hunterselection.co.ukIf you are interested in this position please click 'apply'.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: £55000 - £60000 per annum
Location: Caerphilly,