Position: Collection Officer – Fine Collection Service
AO Pay Rate: £12.97 per hour
Hours: Full time, 37 hours per week
Start Date: As soon as possible
Location: Laganside House, Belfast
Length of Contract: 6 months
Benefits working with NICS:
1. On the job training provided
2. Long term opportunity
3. Gain valuable skills and progress your career
4. Diverse and inclusive employer with active social mobility policies
H ours of Work: 9 to 5 Monday to Friday
Job Duties:
Office based duties with the possibility of future hybrid working arrangements subject to satisfactory training and completion of a hybrid working application.
5. Duties include, incoming and outgoing telephone correspondence with customers and stakeholders including daily email and postal correspondence.
6. Processing of daily caseload using current IT systems and Microsoft office applications, including taking payments by phone and at counter.
7. Data inputting adhering to documented office procedures.
Essential Criteria:
Must have 5 GCSEs including Maths & English (must be able to show certificates)
*The successful applicant will be required to complete an Access NI during registration*