Overview
We are recruiting a Quality Manager for a successful and growing engineering firm based in Wednesbury specialising in supplying high-quality parts to a wide range of industries. With strong customer relationships and a commitment to continuous improvement, we're proud of our reputation for reliability and innovation.
Responsibilities
* Ensure all staff follow quality procedures and standards.
* Maintain our ISO 9000:2015 system and prepare for audits.
* Lead staff training on quality processes and track progress.
* Manage customer concerns with timely 8D responses and corrective actions.
* Prepare and maintain PPAPs (including FMEA, Gauge R&R).
* Produce monthly quality reports covering complaints, downtime, and cost of quality.
* Escalate customer complaints promptly to directors.
* Support inspection and approval of processed parts.
Qualifications
* Previous experience in a quality management role within engineering or manufacturing.
* Strong knowledge of ISO 9000:2015 standards and audit preparation.
* Hands-on experience with PPAP, FMEA, and Gauge R&R.
* Confident with 8D problem-solving and root cause analysis.
* Excellent communication and leadership skills to develop and train staff.
* Highly organised, detail-focused, and proactive in preventing issues.
Salary and Benefits
In return the company will provide: Competitive salary (based on experience). Opportunity to lead quality for a growing and ambitious business. Supportive team environment where your input is valued. Career growth and development opportunities.
#J-18808-Ljbffr