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Service Sales Consultant (Instrumentation / Process Automation)
South - Birmingham, London
From £50k + Bonus + Company Car + Benefits
Role & Responsibilities for a Service Sales Consultant:
1. Developing and maintaining strong relationships with customers within the assigned region.
2. Acting as a trusted advisor to customers, understanding their operational challenges and identifying opportunities for our service offerings.
3. Promoting and selling Endress+Hauser's portfolio of services (e.g., calibration, maintenance, training, technical support).
4. Achieving or exceeding sales targets for our service revenue in the designated territory.
5. Providing in-depth knowledge of Endress+Hauser services to address customer inquiries.
6. Collaborating with technical teams to design and propose customised solutions.
7. Identifying new opportunities within the customer base for service growth.
8. Staying informed about industry trends, competitive offerings, and customer challenges.
9. Participating in regional events, workshops, and customer training sessions to promote capabilities.
10. Monitoring and following up on service contracts, renewals, and ongoing customer support.
11. Preparing and managing proposals, quotes, and negotiations.
12. Ensuring customer satisfaction through regular follow-ups and proactive issue resolution.
13. Working with existing Area Sales Managers to develop opportunities in Service.
Qualifications & Profile for a Service Sales Consultant:
1. Proven track record of consultative selling.
2. 3+ years of experience in sales, preferably in services or solutions within industrial automation or process industries.
3. Strong understanding of process automation and related service applications.
4. Excellent communication and presentation skills, with the ability to translate technical concepts into customer-focused solutions.
5. Proactive, self-motivated, and results-oriented mindset.
6. Willingness to travel regionally to meet with customers.
Benefits & Perks:
* The security of working for an international family-owned company, a global leader in measurement instrumentation.
* Company car (hybrid option) or lease car / car allowance.
* Excellent training facilities and personal development plans.
* Flexible working.
* Family social events throughout the year.
* Excellent pension scheme.
* Annual leave increases with length of service.
About Us
Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. With over 15,000 employees worldwide, we maintain a family company culture, promoting a close-knit working environment. Our work combines professional excellence with personal growth, offering a rewarding career.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Sales and Business Development
* Industries: Administrative and Support Services
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