Job Description - Guest Service Agent (HOT0BKTT)
Job Number: HOT0BKTT
Work Location: Hilton Croydon Hotel, 101 Waddon Way, Purley Way, Croydon CR9 4HH
Check-in into a world of opportunities
WELCOME TO A WORLD OF OPPORTUNITIES
No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: "To share the light and warmth of hospitality". With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.
Salary: £12.27 per hour + incentives (30 hours a week)
A WORLD OF REWARDS
* Free and healthy meals when on duty
* Opportunities to grow your career; your next position could be as a Front Office Supervisor
* Personal development programmes designed to support your career progression
* Participate in our Corporate Responsibility programmes – find out more at https://cr.hilton.com
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts with Perks at Work
* Holiday entitlement: 28 days including bank holidays (increasing annually to up to 33 days)
* Discounted dental and health cover
* Free parking
* Modern and inclusive team member areas
Your Role: You will join the Front Office team, working at the hotel reception.
Your Passion: Creating memorable guest experiences, providing a warm welcome, demonstrating exceptional customer service, and possessing good knowledge of room categories and hotel facilities.
Are You: Friendly, positive, passionate, and eager to join a team of like-minded professionals? Then this is the perfect job for you!
Every Job Makes the Stay.
At Hilton, it matters where you stay, but the stay is only one part of the story. We understand it takes many roles to create unforgettable experiences for our guests, and behind every role is an extraordinary person working to make each stay magical. That’s why at Hilton, every job makes the stay.
Job Functions
Guest Services, Operations, and Front Office
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