Sales Executive at Crawley Volvo
Job Purpose
Sell the manufacturer range of new and used car products meeting agreed sales volumes.
Reports
Reports To: Sales Manager
Key Responsibilities
* Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
* Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
* Ensure the showroom displays, customer information, sales activities, vehicle documentation and other relevant information are kept and maintained accurately and comprehensively to the required manufacturer standard, including the display of manufacturer vehicles.
* Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through effective follow‑up, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential repeat business.
* Actively convey the culture of putting customers first by means of TCF at all times.
* Maximise sales opportunities by offering finance solutions to customers, while always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
* Manage the preparation and handover of sold vehicles to customers, ensuring that the customer is given a full briefing on the operation of the vehicle and its controls and introducing them to the after‑sales department.
* Participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on‑site and off‑site promotions run by the department.
* Carry out accurate appraisals of all vehicles offered for part‑exchange.
Essential Skills & Requirements
* Full UK driving licence.
* Smart appearance.
* Competency in numeracy, literacy and IT.
Desirable Skills
* Relevant product knowledge.
Experience
* Must have a minimum of 12 months car sales experience.
Benefits
* Basic Salary of £23,100 per year.
* 25 days annual leave + Bank Holidays.
* Company pension scheme.
* Employee referral programme.
* Working Pattern and applicable rotas.
* Annual bonus potential.
* Company Car.
* Manufacturer training.
* Harwoods Academy.
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