Job description
You will be based in Hyderabad and reporting to your manager.
* This is an individual contributor (Non-Managerial) role
Summary
This technical resource will be part of the Corporate Sales Systems Development and Support team. You will manage the delivery of assigned tasks in implementing DocuSign CLM projects across the Experian enterprise and support the businesses in maintaining the CLM application.
A key part of the role involves performing configuration, customization, and administration using DocuSign CLM, along with providing ongoing technical support for production and sandbox environments.
Key Responsibilities
* Perform administration, configuration, and customization on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals, and Workflows.
* Handle assigned project tasks, change requests, enhancements, and bug fixes based on user stories through build, QA, UAT, and deployment phases, ensuring minimal post-go-live issues.
* Understand data flows across CRM, CPQ, and Contract Lifecycle Management systems and processes within these business systems.
* Collaborate closely with DocuSign CLM and Insight product owners and Scrum Master to provide technical development, administration, and maintenance.
* Work with the UAT team to define and execute functional, regression, unit, and user acceptance testing.
* Provide ongoing troubleshooting of incidents, partner with third-party consultants and development resources to address issues, and raise data quality concerns as needed.
About Experian
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. We redefine lending practices, prevent fraud, simplify healthcare, create marketing solutions, and help millions achieve their financial goals using data, analytics, and software. We operate across various markets including financial services, healthcare, automotive, agribusiness, and insurance.
We invest in people and advanced technologies to unlock data's power. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have 22,500 employees across 32 countries, with our headquarters in Dublin, Ireland. Learn more at experianplc.com.
Experience and Skills
Qualifications
* At least 5 years of relevant experience
* University/College Degree preferred
* DocuSign CLM certification preferred
* Salesforce CRM certifications preferred
* Agile certifications preferred
Additional Information
Experian celebrates diversity and prioritizes its people. We focus on DEI, work/life balance, development, authenticity, collaboration, wellness, recognition, and volunteering. Our people-first approach has earned awards such as World's Best Workplaces 2024, Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024. Learn more about Experian Life and our Careers Site.
We are an Equal Opportunity employer. We foster innovation through diversity, and everyone can succeed at Experian regardless of gender, ethnicity, religion, sexuality, ability, or age. Please inform us of any accommodation needs.
Benefits
We prioritize work-life balance, health, safety, and wellbeing, offering comprehensive family benefits, medical coverage, and paid time off.
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Join us in creating a better tomorrow. Find out what it's like to work for Experian.
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