Regional Service Quality Manager
Care Homes
£55,000 per annum - DOE + Monthly Car Allowance
North West Region
Meridian Business Support are working with an established National Private Healthcare Provider client who are looking to recruit a Regional Service Quality Manager to cover a portfolio of homes in the North West of England.
This is a great opportunity to join one of the UKs leading Private Healthcare providers as a Home Manager. Joing the company during a significant period of growth with excellent progression opportunities.
As a Service Quality Manager, you will be responsible for ensuring and maintaining high-quality care services across the care home group, predominantly within the East Anglia but with occasional requirements further afield based on company needs. You will work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction. Your role will involve monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies. You will also provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care.
Key duties and responsibilities
1. Develop and enact strategies for elevating service quality across all care homes.
2. Conduct regular audits and...