About the role:i.e. working fully from the store.In this role, you will be the go-to person for HR and admin matters at store level – across general back-of-house tasks, recruitment, onboarding, training, payroll, employee relations, policy communication, and more. You will report to the Store and Area Managers, with a dotted line into HR Business Partner, working closely with the in-store management team and the wider HR community within UNIQLO UK. * Deliver smooth induction and training for new starters.* Collaborate closely with Store Managers to ensure staffing is sufficient to meet daily operational needs by closely monitoring rota, holiday and attendance.* Support store management on staff development and workforce planning.* Actively contribute to building a positive and inclusive store culture.* Be able to independently advise managers and employees on straightforward employee relation matters.* Support data analysis to identify trends and drive improvements.* Be the first point of contact for employee queries regarding payroll, contract, holiday and other HR-related questions.* Answer queries from the Customer Service Team and directly from customers promptly.* Update and maintain business-related information in the staff room and back office.* Ensure the back office is clean and tidy at all times.**Skills, Experience and Attributes:*** Previous experience in an HR generalist/admin role within a retail environment.* Good knowledge of HR policies and best practices with hand-on experience in managing ER cases.* Strong understanding of payroll processes.* Passion for retail and sound understanding of how this sector operates.* Highly organised with strong attention to detail and time management skills.Complete money/banking tasks on time. Manage both routine and ad-hoc back of house admin duties. Support customer service and shop floor tasks as required. Ability to work under pressure in a fast-paced environment. The UNIQLO job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
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