Job Description
Clerical Officer - Northern Ireland Housing Executive - Belfast Join the team at the Northern Ireland Housing Executive in Belfast as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.
About the role:
1. £13.05 per hour
2. Housing Centre, Adelaide Street, Belfast
3. 37 hours a week, Monday - Friday 9am - 5pm
4. Holidays: 35 days pro rata
5. Duration: Temporary, ongoing
What you'll be doing in this role:
6. Provide timely administrative and co-ordination support and other ad hoc duties as required
7. Input data, maintain records and set up databases
8. Drafting responses to letters and complaints on behalf of the Business Area Manager
9. Using telephony system to answer calls and making outbound calls to gather information
10. Using Board app to triage and allocate work
11. Monitoring of inboxes
What requirements are needed for this role:
12. 5 GCSEs to include Maths and English
13. 1 year’s relevant experience in a similar role, delivering excellent customer service
14. Strong IT skills including Microsoft packages, communication skills, and organisational skills
15. Ability to work on own initiative
16. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position
Riada Resourcing is an equal opportunities employer.
Keyboard Shortcuts
17. F9 - Move focus from the edit area to the Footer Toolbar
18. F10 - Move focus from the edit area to the first toolbar button
19. Shift + TAB - Move focus from the edit area to the last toolbar button
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