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Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the IC S in Bexley, Greenwich and Lewisham.
Job overview
This is an exciting time to join our Site Operations team. In June of this year, we implemented and embedded a new electronic bed management system across our trust, and continue to improve our newly developed Command Centre. We are on a continuous journey of improvement using data and real-time situational awareness to enhance how we deliver care to our patients. We are looking for a strong leader who is passionate about safety, patient care and improvement, with an emphasis of coaching and nurturing our staff.
The Senior Nurse's key responsibility is to monitor and develop patient pathways of care throughout the trust to improve patient flow, safety and quality of care. This will be achieved through managing the site based teams of Senior Clinical Managers, Critical Care Outreach Nurse Practitioners and bed managers with delegated responsibility from the Director of Site Operations.
Plays a leading role in the oversight of the trust's capacity management either through leading clinical shifts within the command centre or supporting the command centre with escalations and decision making. The command centre is currently based on the QEH site with the expectation it will operate from both sites.
Main duties of the job
The Senior Nurse's key responsibility is to manage and develop relevant services delivered through pathways and specialist services within the Trust, by managing the site-based teams of Senior Clinical Managers and Critical Care Outreach Nurse Practitioners with delegated responsibility from the Director of Site Operations.
Plays a leading role in the oversight of the trust's capacity management either through leading clinical shifts within the command centre or supporting the command centre with escalations and decision making. The command centre will be based on the QEH site which will require the postholder to work on both LGT sites.
Ensure standards of patient care and the patient experience are of the highest quality inspiring patient and public confidence. Specifically, this will include liaising within and across directorates to ensure the smooth flow of patients through the hospital and ensure all standards for the Clinical Site Managers and the Critical Care Outreach Nurse Practitioners are maintained.
The Senior Nurse is part of the directorate management team and will work collaboratively with other corporate and directorate staff in the planning,
development, provision and review of excellent, patient focused care putting the interest of patients / service users at the heart of all managerial decisions.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
Detailed job description and main responsibilities
Ensure standards of patient care and the patient experience are of the highest quality inspiring patient and public confidence. Specifically, this will include liaising within and across directorates to ensure the smooth flow of patients through the hospital and ensure all standards for the Clinical Site Managers, Critical Care Outreach Nurse Practitioners and bed managers are maintained.
The post holder will be an expert nurse practitioner with knowledge of managing the critically deteriorating patients. Also, a role model with competent/proficient leadership skills. He/she will be proficient and effective in managing rapidly changing situations with ease, has a sense of salience and intuitive judgement utilising specialist skills both clinically and managerially.
The post holder will ensure that all patients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond.
The post holder will lead and manage the Clinical Site Managers, and the Critical Care Outreach Nurse Practitioners. He/she will provide professional and managerial support to the Director of Site Operations.
The post holder will liaise closely with all directorates as well as all wards/departments throughout the Trust as necessary. He/she will liaise with the Divisional Heads of Nursing/Senior Matrons & Matrons, working autonomously on a day-to-day basis.
Person specification
Knowledge & Skills
Essential criteria
* A commitment to improving patient services through an ability to sustain a clear performance focus (complex HR issues) on achieving demanding goals;
* Can interpret complex management data/information
Qualifications and Training
Essential criteria
* First level registered Nurse.
* Formal education to first degree level or equivalent ability Post registration qualification in relevant clinical subject (Critical Care/HDU).
* Evidence of equivalent knowledge and experience to Masters level is acceptable.
Desirable criteria
* Master's degree
* Management qualification
Experience
Essential criteria
* Minimum 2/3 years operational management experience in an acute NHS Trust services relevant to the post applied for, at band 8a (or equivalent) or above.
* Minimum 2 years staff & budget management, at band 7 (or equivalent) or above. Managing specialist services
* Management of change
* Experience in critical care
* Demonstrable previous success in leading and delivering change and performance with and through clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback;
* Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them;
* Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working;
* Experience in handling and investigating complaints at a Senior level
* Ability to work across professional boundaries and lead MDT projects
Desirable criteria
* Minimum 2 years staff & budget management, at band 7 (or equivalent) or above.
* Ability to work across professional boundaries and lead MDT projects
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) ( and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Job Description and Candidate Information Pack (PDF, 411.6KB)
* Working at LGT (PDF, 4.2MB)
* Visa and Certificate of Sponsorship Information for Applicants (PDF, 3.8MB)
* Candidates Guidance on Applying (PDF, 175.2KB)
* Candidate Guidance on the use of AI (PDF, 3.8MB)
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