Posted: 8h ago
The role
Platinum Travel Recruitment are collaborating with a highly successful and established travel company that create a range of exceptional holidays and cruises for a loyal and discerning client base. Due to growth, we are now seeking an experienced Retail Travel Manager to manage a small team.
This is a great opportunity for an existing travel retail professional with management experience looking to take the next step in their career with a supportive and forward thinking travel company.
Retail Travel Manager Duties – no day will be the same.
As a Retail Travel Manager, you will play a key role in supporting the day-to-day operation of the branch, driving sales performance, and ensuring the highest standards of customer service.
Your responsibilities will include:
* Assisting with the management, development and training of the branch team.
* Leading by example through the design and sale of bespoke luxury and experiential travel itineraries.
* Supporting colleagues with product knowledge, sales techniques, and customer service excellence.
* Building and maintaining strong client relationships.
* Monitoring branch performance and contributing to the achievement of sales targets.
* Helping to motivate the team and create a positive, professional working environment.
Retail Travel Manager – Essential Requirements:
* Previous experience within the travel industry, as a manager of a travel agency based in the UK, we would consider travel agent managers who have been of the travel industry for a year or go looking to get back into travel.
* Strong knowledge of luxury, tailor-made, and experiential travel products.
* Excellent leadership, communication, and organisational skills.
* Ability to motivate and support colleagues while maintaining personal sales performance
Retail Travel Manager – Generous Benefits:
* The opportunity to join a long-established, highly respected independent travel company
* Excellent career development prospects
* A supportive and knowledgeable team environment
* Access to high-end, interesting, and varied travel products
* Competitive salary and performance-related incentives
* Company pension
* Employee discount
* Bonus scheme
* Sociable working hours
* Travel perks
* Plus many more benefits.
If you are an experienced travel professional with strong sales skills and leadership potential, and are looking to progress your career with a respected travel agency, we would love to hear from you.
Locations ideal for the Retail Travel Manager role include Liverpool, Kirby, Wirral, Birkenhead, Ellesmere Port, Chester & surrounding