Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate HR Administrator to join our growing business on a permanent basis.
PURPOSE OF ROLE
To provide comprehensive administration support across the HR function, ensuring the
provision of an excellent HR service to managers, employees and other internal / external
stakeholders through the employee life cycle.
In this role you can expect to:
1. Prioritise your workload effectively to meet deadlines, manage multiple tasks, and use initiative and ability to work autonomously with minimal supervision.
2. Ensure accuracy of all administration duties as crucial to the integrity of our service to key stakeholders, and provide bespoke administrative support to the specialist functions
3. Maintain consistent HR electronic filing, ensuring accuracy of information in line with GDPR requirements
4. Support the training team with the booking and coordination of courses
5. Process transactional HR requests i.e. starters/leavers/contractual changes in line with agreed SLA's
6. Respond to queries relating to HR processes and practices and escalating when required
7. Support Line Managers with troubleshooting queries throughout the employee lifecycle
8. Process candidates and communicate with stakeholders through the Second Chance Initiative
You should apply if you have:
· Advanced MS Office skills and experience of using multiple web-based applications
· Strong oral communication, listening, and writing skills with the ability to present updates and contribute actively in team meetings
· The ability to co-ordinate, plan and prioritise work in a rapidly changing environment whilst ensuring deadlines are met
· The ability to quickly build rapport with colleagues and internal customers & the ability to recognise and handle sensitive/confidential information
· Experience of managing stakeholders
· Strong customer service approach / solution orientated
· Worked in an HR environment or working towards HR qualification would be preferred
Alongside this we can offer you:
🏆 Best Place to Work 2025
👥 Supportive and collaborative team
🩺 Healthcare and cash back plans
💰 15% discount in our stores and 30% discount in our group restaurants
🛍️ Partner discounts
🍴 Subsidised on site restaurant and Costa (Head Office)
🫶🏽 Mental, physical and financial wellbeing support