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Head of people partnering & operations

Cheltenham
UNIVERSITY OF GLOUCESTERSHIRE
Head of people
Posted: 10h ago
Offer description

Grade 9 | 0.6 FTE (22.2 hours per week) | 12-month fixed-term contract


Considering making an application for this job Check all the details in this job description, and then click on Apply.

Your normal place of work will be Pittville Campus, although you may be required to work across University sites and in line with the Universitys agile working arrangements.

We are looking for an experienced, collaborative and value-led HR leader to join us as our Head of People Partnering and Operations.

Reporting to the Director of People, this is a key leadership role within the People Function, with responsibility for leading our People Partnering service and providing oversight of People Operations. You will directly manage our 3 People Partners who have responsibility for the People Advisors and Administrators and the Operations Partner, helping to ensure a high-quality, inclusive and professional service across the University.

This is a 12-month fixed-term opportunity FTE, ideal for someone who combines strategic thinking with strong operational judgement and who enjoys leading through others to deliver high-quality people outcomes.

About the University of Gloucestershire

University of Gloucestershire is a vibrant, modern institution spanning campuses in Cheltenham and Gloucester, serving over 11,000 students with over 900 dedicated staff. Building on a proud heritage dating back to 1847, the University combines academic excellence with a strong focus on innovation, community partnership and practical, real-world learning.

We are a values-led institution, with values of Integrity, Nurture, Ambition, Curiosity and Sustainability.

About the team

Our People Function supports the University through a partnering and operational model that brings together strategic people support, advisory expertise, operational delivery, data and continuous improvement.

You will join a values-led, collaborative team committed to delivering an inclusive, professional and high-quality service across the University.

What you will be doing

Lead and develop our People Partnering and Operations activities, ensuring consistency, quality and a positive customer experience across the University.

Act as the senior escalation point for complex employee relations matters, organisational change and wider people risk.

Lead key strategic People projects and help translate our People Strategy and priorities into practical delivery.

Support the Director of People with trade union relationships, consultation and engagement.

Work with senior leaders and managers across the University to provide credible, pragmatic and solution-focused people leadership.

Ensure effective alignment between partnering, operations, people data, policy and service improvement.

What we are looking for

Substantial senior HR / People leadership experience in a complex organisation.

Strong experience of leading HR Business Partnering / People Partnering and/or People Operations services.

A track record of managing complex employee relations matters and supporting organisational change.

The confidence to work credibly with senior stakeholders and trade union representatives.

The ability to lead through others, build capability and drive service improvement.

A strong understanding of employment law, people risk and inclusive practice.

Experience of using people data and insight to shape decisions and improve services.

Key Dates

Closing Date: 21st June 2026

Shortlisting Date: 22nd June 2026

Interview Dates: 25th & 26th June 2026

To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. xsngvjr We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

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