Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer service manager

Goodwill of Central and Northern Arizona
Customer service manager
Posted: 8 August
Offer description

Social network you want to login/join with:

Goodwill of Central and Northern Arizona


Location:

Oxnam, United Kingdom


Job Category:

Other

-


EU work permit required:

Yes


Job Reference:

33fb9e6c1185


Job Views:

5


Posted:

29.05.2025


Expiry Date:

13.07.2025


Job Description:

725 W. Indian School Phoenix Arizona, 85013, +1 (602) 2163911

Starting Pay: $17.00 Hour


Position Description:

Responsible for overseeing, leading, and achieving sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliates. Manages daily sales floor operations, leads the team, and drives business performance. Builds, leads, and retains motivated, high-performing teams through effective leadership of Retail Sales Associates.


Essential Duties and Responsibilities:

* Execute retail operations plans to meet profit, revenue, and production goals.
* Make decisions related to daily retail operations within your area.
* Conduct inventory of new goods and ensure proper reporting.
* Reconcile and balance daily paperwork.
* Ensure excellent customer service to donors and customers.
* De-escalate customer issues and involve management when needed.
* Maintain store operations, including cleanliness and appearance.
* Transfer between stores as needed.
* Oversee daily sales floor operations and standards.
* Mentor and train Retail Sales Associates.
* Ensure store compliance with security, health, and safety policies.
* Assist with tasks like bank deposits, store support, and training.
* Handle complex sales transactions and returns.
* Collaborate on company vision and team engagement.
* Manage performance, staffing, compensation, and development of team members.
* Drive company culture change and model core values: Trust, Collaboration, Engagement, Ownership, and Innovation.
* Perform other duties as assigned.


Minimum Qualifications:

* High School Diploma, GED, or equivalent experience.
* Preferred: One year in Retail Management.
* Required: One year customer service experience.
* Proficient in Microsoft Office.
* Ability to pass background check and drug screening.
* Proficient in English reading and speaking.

Eligible for a comprehensive Total Rewards package, starting the first of the month after 60 days of employment, including:

* Medical, dental, and vision plans.
* 401K plan (immediate upon hire).
* Employer-paid life insurance.
* Employee Assistance Program.
* Paid time off, sick leave, vacation, and holidays.
#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Customer service manager
Edinburgh
Morrisons
Customer service manager
Similar job
Customer service manager
Dundee
Tesco
Customer service manager
Similar job
Customer service manager
Stirling
Morrisons
Customer service manager
See more jobs
Similar jobs
jobs Scotland
Home > Jobs > Service jobs > Customer service manager jobs > Customer service manager jobs in Scotland > Customer Service Manager

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save