Site Manager - £34,000 Per AnnumPlay a pivotal role in leading a skilled Soft FM team at Newark General Hospital. Delivering high‑quality, responsive services that meet patient, client and business expectations while driving value, compliance and continuous improvement.Key ResponsibilitiesLead the day‑to‑day delivery of all soft services, ensuring high standards and a great customer experienceDrive efficiency and continuous improvement to meet performance and budget targetsInspire, manage and develop teams, overseeing rotas, absence, performance reviews and trainingEnsure full compliance with Health & Safety and Food Safety legislationManage service quality, audits and KPIs, resolving issues and driving improvementsIdentify and manage operational risks, supporting business continuity and emergency planningBuild strong relationships with stakeholders to support service excellenceProduce clear, accurate reports and maintain compliance documentation using CAFM and MS OfficeEssential Experience & SkillsProven experience managing soft services within a facilities or hospitality environmentStrong leadership and people management capabilityExcellent knowledge of Health & Safety and Food Safety regulationsExperience managing budgets and delivering operational efficienciesConfident user of MS Office and CAFM systemsStrong communication and stakeholder management skillsPersonal AttributesResults‑driven, commercially aware and customer‑focusedHigh integrity with the ability to hold others accountableStrong communicator who works collaboratively for the good of the businessDesirableExperience managing senior third‑party relationshipsRetail or facilities management backgroundIOSH (or equivalent) qualificationFood Safety qualification