To take ownership of delivering a first-class customer experience to all parties involved in purchasing a new home from Taylor Wimpey. To ensure sales meet or exceed targets and maximize profit for the business.
Primary Responsibilities
1. Take ownership of the development, presentation, and entire purchase process.
2. Serve as the reference point for the purchaser and all internal and external interested parties from first contact to house sale completion.
3. Promote and facilitate the use of company-recommended mortgage brokers and solicitors to ensure efficient service and meet purchasing deadlines.
4. Meet all administrative and reporting requirements according to company policies and deadlines.
5. Proactively undertake market research, price benchmarking, advertising, incentives, PR, and marketing events to generate the right sales pipeline.
6. Identify target customers, create appointments, follow up on leads, and ensure sales targets and customer satisfaction levels are achieved.
7. Conduct inspections, introduce customers to their new home, ensure familiarization, and provide aftercare post-move-in.
8. Ensure health and safety of customers, colleagues, and other parties on site in compliance with legal and company standards.
9. Follow and adhere to company procedures, performance standards, and the Sales Manual.
The role requires regular weekend and bank holiday work.
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We guarantee an interview to applicants who declare a disability and meet the role's minimum requirements, ensuring barriers to employment are eliminated.
Essential Skills and Qualifications
* Sales experience in the housing industry
* High levels of self-management
* Exceptional customer service and sales skills
* Computer literacy
* Full driving license and ownership of a car
At Taylor Wimpey, we build more than houses; we build futures. We offer opportunities for growth, a supportive culture, and benefits including retail discounts, life insurance, private healthcare, pension schemes, and more. Join us to make a positive impact and build a rewarding career.
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