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At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
As a Customer Engagement Developer, you will play a key role in designing, developing, and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.
Together we do what matters.
Key Responsibilities:
* Engage with clients to understand business requirements and translate them into technical solutions using Microsoft Dynamics 365 CE.
* Develop integrations between Dynamics 365 CE and third-party systems using Dataverse, APIs, and Azure Logic Apps.
* Provide technical leadership, mentoring junior developers and guiding best practices in development and solution architecture.
* Work closely with functional consultants to ensure technical feasibility and optimal implementation of business requirements.
* Conduct code reviews, system testing, and troubleshoot complex issues.
* Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery.
* Skills & Experience
* Proven experience as a Dynamics 365 CE Developer at a senior consultant level.
·Strong proficiency in:
·Dynamics 365 customization and configuration
·Plugin and custom workflow activity development
·REST APIs and web services
* Experience integrating with external systems using Dataverse, APIs, and Azure integration services.
* Deep understanding of Dataverse, security models, and governance best practices.
* Familiarity with ALM (Application Lifecycle Management), DevOps, and CI/CD pipelines.
* Strong problem-solving and debugging skills.
* Strong problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders.
* Microsoft certifications are highly desirable.
We are looking for a skilled and client-focusedDynamics 365 CE Functional Consultantto join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value.
Some of the best things about working at Avanade
* Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources globally
* Dedicated career advisor to encourage your growth
* Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
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