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Centre and quality manager

Lincoln
JR United Kingdom
Quality manager
€60,000 - €80,000 a year
Posted: 4 June
Offer description

Social network you want to login/join with:

IWFM | Institute of Workplace and Facilities Management


Location:

Lincoln, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Views:

4


Posted:

31.05.2025


Expiry Date:

15.07.2025


Job Description:

Salary: up to £35,000

Vision

Workplace and facilities management transforms organisations and enhances experience. As the pioneering professional body, our vision is one where every workplace delivers.

Mission

We empower and enable workplace and facilities professionals to expand their potential and have rewarding, impactful careers. We are a business enabler. Together we optimise the profession’s impact.

The company has a strong culture based on our values

* Confident and Bold
* Human and Inspiring
* Knowledgeable and InSync
* Active and Energetic

Social Value

We are a Disability Confident employer, Investor in People accredited, Living Wage employer. We offer charity days along with paid social events and make efforts to reduce our impact on the planet.

Why IWFM?

IWFM champions the changing demographic of the workplace. After decades of ensuring buildings work well and safely, this profession now takes center stage to:

· Enhance the workplace experience for people

· Drive business success

· Help save the planet

Job Purpose

To ensure IWFM Academy products and services meet quality standards and regulatory compliance. Work with stakeholders to improve learner experience, monitor data, and manage relationships with Awarding Organisations. The role requires a quality-driven and commercial individual responsible for training and assessment standards.

Key Responsibilities

* Maintain quality standards across IWFM Academy products
* Implement quality management plans
* Manage relationships with Awarding Organisations
* Conduct quality assurance audits
* Manage internal relationships with Tutors, Assessors, and IQAs
* Drive standards and CPD
* Update policies in line with regulations
* Approve Trainers, Tutors, Assessors
* Create quality assurance processes for training
* Coordinate new product transitions
* Lead Tailored Course Approval service
* Report on learner progress
* Develop initiatives to improve completion rates
* Maintain CPD compliance
* Align with IWFM values and behaviors

Technical Skills

* Knowledge of training standards and compliance
* Understanding of adult learning principles
* Knowledge of Awarding organisation processes
* Assessment standards expertise

Behavioral Skills

* Focus on learner experience
* Self-motivated and independent
* Innovative and creative
* Energetic and inspiring
* Responsible and confident
* Flexible and responsive
* Effective communicator under pressure
* Supportive with strong personal values
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