Inside Sales Executive Competitive performance-related bonus Hours: Full-time, 37.5 hours/week MondayFriday 09:0017:00 Lisburn - onsite Our client is seeking a proactive target-driven and personable Inside Sales Executive to join a busy sales and marketing team within a dynamic manufacturing company. This role focuses on regular customer engagement using upselling and cross-selling skills to drive sales, build lasting relationships and ensure customers feel valued and supported. You will also assist Business Development Managers and the wider team with day-to-day customer service enquiries and general administrative tasks. Key Responsibilities Proactively contact customers to increase sales by suggesting relevant products and communicating new offers Cross-sell and upsell based on customer needs and purchasing patterns Provide excellent customer service by handling inbound and outbound calls, emails and messaging platforms professionally and efficiently Provide basic product information and resolve queries or escalate when necessary Maintain accurate records of interactions and sales opportunities in the companys CRM system Collaborate with the wider sales and customer service teams to ensure a consistent and positive customer experience Support ad hoc administrative duties as required Maintain and develop relationships with existing customers to encourage repeat business and long-term loyalty Qualifications and Experience Essential At least 1 year of experience in an inside sales/telesales role with a strong track re Record of handling both inbound and outbound calls to drive sales and customer engagement Confident communicator with a friendly persuasive telephone manner Comfortable working towards targets or KPIs Organised detail-oriented and able to manage multiple tasks efficient Team player with a proactive and positive approach to wo Desirable Familiarity with CRM systems (training provided) Language skills (e.g. Spanish) are a strong advantage Experience working in product-based businesses or B2B sales Benefits Generous annual leave (e.g. 33 days increasing with service) Onsite gym access Free onsite parking Income protection and death-in-service benefits Online health and wellbeing support including 24/7 GP appointments and physiotherapy sessions Onsite EV charging Easy access to transport links This role is ideal for someone who is customer-focused persuasive and organised, enjoys target-driven sales and wants to work in a dynamic manufacturing environment. For further information contact Kelsey at Artemis Human Capital.