Full-time Permanent Mid-level Senior
Posted 26 May 2026
Description
The HR Manager isresponsible for leading and managing the Human Resources function within aCQC-regulated care organisation, ensuring full compliance with CQC regulations,safer recruitment standards, employment law, and organisational policies.
The role requires strongleadership, robust oversight, and proactive management of risk, ensuring thatall HR processes are safe, compliant, and auditable. The HR Manager will play acritical role in safeguarding service users by ensuring that only suitablyvetted, trained, and competent staff are deployed.
Given previous regulatoryconcerns, this role requires high levels of accountability, attention todetail, and a proactive approach to audit and governance.
Key Responsibilities
1. Leadership and TeamManagement
* Lead, manage, and develop the HR team to ensure highperformance, accountability, and compliance.
* Set clear expectations, objectives, and performance standardsaligned with regulatory requirements.
* Conduct regular supervisions, appraisals, and performancereviews for HR staff.
* Provide guidance, coaching, and support to ensure consistentand compliant HR practice.
* Escalate risks and concerns promptly to Director level.
2. Safer Recruitment(CQC Regulation 19 Compliance)
* Take full responsibility for ensuring all recruitmentprocesses meet CQC Regulation 19 (Fit and Proper Persons Employed)requirements.
* Ensure no staff are deployed without:
* Verified references (minimum required and fullyvalidated)
* Valid DBS checks (appropriate level and riskassessed if pending)
* Confirmed Right to Work documentation
* Implement and maintain a robust safer recruitment framework,including:
* Standardised recruitment checklists
* Verification and audit trails
* Risk assessment processes where exceptions arise
* Ensure all recruitment documentation is fully compliant,accurate, and securely stored.
* Lead on continuous improvement of recruitment practices inline with safeguarding standards.
3. HR Audit andCompliance Oversight
* Design, implement, and maintain a comprehensive HRaudit programme.
* Conduct regular audits of:
* Safer recruitment compliance
* Right to Work documentation
* DBS and referencing
* Produce audit reports with clear actions,timelines, and accountability.
* Ensure all identified issues are rectified promptlyand tracked to completion.
* Prepare HR documentation and evidence for CQCinspections and Local Authority reviews.
* Maintain accurate and up-to-date records todemonstrate compliance at all times.
4. Risk Management andGovernance
* Identify, assess, and manage risks within the HR function,particularly those impacting safeguarding and regulatory compliance.
* Ensure all risks are:
* Documented
* Approved by appropriate management level
* Regularly reviewed
* Develop and maintain risk registers specific to HR andworkforce compliance.
* Ensure no unmanaged or undocumented risks exist withinrecruitment or staffing processes.
* Act as a key point of escalation for compliance risks tosenior management.
5. WorkforceCompliance and Development
* Ensure all staff receive:
* Regular supervision and appraisal
* Access to mandatory and role-specific training
* Oversee and maintain an accurate and up-to-date trainingmatrix.
* Ensure staff are compliant with mandatory training beforedeployment.
* Work closely with operational teams to ensure safe staffinglevels and competency.
6. Payroll and HRSystems Oversight
* Oversee HR systems (e.g., Rotacloud, Employment Hero) toensure data accuracy and compliance.
* Ensure:
* Accurate recording of staff data
* Correct holiday pay calculations
* Alignment between HR and payroll systems
* Undertake Payroll or Work collaboratively with payroll if another person is sought for the payroll function to ensure staff are paid correctly and consistently.
7. PolicyImplementation and Legal Compliance
* Ensure all HR policies are:
* Aligned with legislation and CQC standards
* Effectively implemented across the organisation
* Ensure compliance with:
* Safeguarding requirements
* Provide expert HR advice to senior management.
8. Reporting andAccountability
* Provide regular reports to Directors on:
* HR compliance
* Audit outcomes
* Risks and mitigation actions
* Workforce metrics
* Maintain transparency and ensure senior management have fulloversight of HR compliance.
* Support strategic decision-making through accurate HR dataand insight.
Person Specification
* Proven experience in an HR management role within a healthand social care or CQC-regulated environment
* Strong knowledge of:
* CQC standards (particularly Regulation 19)
* Safer recruitment practices
* Employment law and Right to Work legislation
* Demonstrable experience of:
* Managing HR teams
* Conducting audits and driving compliance
* Managing risk within HR functions
* High attention to detail and strong organisational skills
* Ability to challenge, elevate, and drive improvement atsenior level
* CIPD Level 5 or above (Level 7 desirable)
* Experience managing HR in a service that hasundergone regulatory scrutiny or improvement processes
* Experience with HR systems such as Rotacloud andEmployment Hero
* Strong leadership and accountability
* Excellent attention to detail
* Analytical and audit-focused mindset
* High integrity and commitment to safeguarding
* Ability to manage pressure and regulatory scrutiny
* Strong communication and reporting skills
AdditionalRequirements
* Commitment to safeguarding and promoting thewelfare of vulnerable adults including Safer Recruitment
* Enhanced DBS check required
* Flexibility to respond to organisational andregulatory needs, a positive workplace culture that promotes employee engagement and well-being.
Qualifications
* Bachelor's degree in Human Resources Management, Business Administration, or a related field.
* A minimum of 5 years of experience in HR management, preferably within the social care sector.
* Strong knowledge of UK employment law and best practices in HR.
* Excellent interpersonal and communication skills, with the ability to build relationships at all levels.
* Proficient in HR software and Microsoft Office Suite.
* Strong analytical and problem-solving skills.
* Ability to handle sensitive information with confidentiality and professionalism.
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