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Housing allocations and quality manager, nn1 1ed

Northampton
West Northamptonshire Council
Quality manager
Posted: 13 May
Offer description

Our BenefitsYou can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.About the roleThe Housing Allocations team at West Northamptonshire Council are looking for an experienced manager to help us deliver a compliant, high quality service for the people of the county. The post is based at One Angel Square in Northampton, with the option of flexible working across our main offices. You will be part of a dedicated management team who are committed to making the service the best it can be.For an informal conversation, please contact Henry Gregory, henry.gregory@westnorthants.gov.uk.What will you be doing?Having undergone significant transformation through the launch of a new policy in 2024, the team are now in a position to identify and deliver improvements which will focus on service excellence and customer experience. Managing a small team of Allocations Officers, you will be a motivational leader, with a strong focus on process improvement and a passion for quality of service.About youAbout usWe’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.

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