Customer Service Manager - Stratford-upon-Avon, Warwickshire at Stratford Leisure Centre 35 hours per week – Competitive salary plus benefits Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week The successful candidate will be responsible for driving exceptional customer service standards, delivering key performance results and supporting the development of the centre and the team. We need a Customer Service Manager who will… Manage the day-to-day operations of the customer service team ensuring that the highest levels of service and safety are achieved Be highly motivated, enthusiastic and have a can do attitude Be both a role model for the customer service team and make the centre a fun and friendly environment for both colleagues and customers alike Have excellent communication skills and be confident in using computers Be able to work under your own initiative Be able to manage stock control systems and retail products within the centre You will be required to work days, evenings, weekends bank holidays What can we do for you? Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.