Overview
Join to apply for the Senior Site Manager role at TieTalent.
Responsibilities
* To oversee all site managers, technical trades and sub-contractors on site for Retrofit and associated works, incorporating health & safety audits, mid-installation audits, individual measure audits and project handover inspections in line with PAS2030 standards in keeping with CCS policy/installation standards & accreditations. Reporting directly to Clients and Project Managers.
* To assist and input to planning of works with Project Manager and Scheduling teams with technical input, ensuring measures are properly planned and in sequence.
* To quality check and confirm material lists are compliant and accurate prior to installation.
* To complete quality control checks on all installations and works on site.
* To uphold H&S standards at all times.
* To communicate daily with trades and sub-contractors to ensure they follow all CCS processes and operating protocols, update jobs and report.
* To complete audits of staff and trades on site to support general compliance targets and ensure continued high levels of competence within our delivery.
* To manage and control defects in support of the admin team weekly.
* To work with the Project Manager to coach, upskill and train site management staff and installation teams.
* To manage, improve and develop customer service processes and customer satisfaction results across all CCS works.
* To report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday.
* To manage & enforce regular training and refresher training for all staff reporting to you to ensure continuous improvement of all operations in your department.
* To undertake 1-to-1 meetings with direct reporting staff with performance management on a weekly basis.
* To complete monthly audits on trade staff to ensure compliance with CCS processes and accreditation requirements.
* To support and aid recruitment of site resource requirements to meet delivery programmes and attend all interviews.
* To manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided from day 1 and poor staff identified early.
Skills / Qualifications
* General competence in the given trade.
* NVQ 2 or equivalent (preferred).
* Experience of Fabric installation and built environment.
* Punctuality, professionalism, flexibility and working knowledge of Mobile PDA.
* Exceptional customer service skills.
Experience Required
* Minimum of 3 years experience. Experience of working within the Social Housing sector on installation projects would be an advantage.
* Experience of working with residents and clients directly.
* A clean UK driving license and DBS check will be required.
Personal Attributes
* You pride yourself on truth and share knowledge for the greater good.
* You are committed to improvement and are an active team participant.
* You accept responsibility for your role and promote ownership in others.
* You have a desire to be successful and achieve goals, whether small or large.
* You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.
About Us
CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.
Benefits
* Pension Scheme, Auto-enrolment after completion of probation.
* Buying / Selling of annual leave after successful probation period in the allocated window.
* Potential for enhanced benefits package after two years service, based on performance.
* Professional growth.
* Parking available in office locations.
* Refer a friend bonus scheme.
* Work related training (in-house and external where appropriate).
* 24/7 Employee Assistance Program.
Equal opportunities
We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
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