Graduate Hotels is seeking an Events Sales Executive to join brilliant Graduate by Hilton Cambridge team of hospitality enthusiasts!
Be the driving force behind our events, ensuring every client receives exceptional service from the first inquiry to post-event follow-up. You will manage the full event process, from quoting and preparing proposals and contracts to conducting show rounds and creating function sheets while building strong client relationships to encourage repeat business.
We are dedicated to creating unforgettable experiences for every client and guest, taking pride in every moment we help bring to life.
At the core of everything we do are our REACH People Values:
1. Respect – We treat every guest and colleague with kindness and dignity.
2. Excellence – We go the extra mile in pursuit of outstanding service.
3. Accountability – We take ownership of our actions and follow through on our promises.
4. Cooperation – We work together as one team to deliver the best experience.
5. Honesty – We act with integrity and transparency at all times.
How We Do It
We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
What You’ll Do
6. Respond promptly to all event enquiries, ensuring timely and professional communication throughout the booking process.
7. Deliver engaging show rounds, sharing the hotel’s story and highlighting key features to inspire clients.
8. Conduct detailed and well-organised appointments to understand client needs and event requirements.
9. Create accurate and comprehensive BEO function sheets for all functions and events, issuing them on a weekly basis.
10. Attend weekly function sheet meetings with all departments when required to ensure smooth coordination and communication.
11. Manage a busy email inbox and appointment diary efficiently, maintaining attention to detail and excellent organisation.
12. Build and maintain strong working relationships with all departments and external suppliers to support seamless event delivery.
13. Maximise sales and revenue opportunities through effective business conversion and up-selling.
14. Ensure the smooth organisation of events from initial enquiry and planning stages through to handover to the operational team.
15. After each event, post any additional charges as required and follow up with clients to gather feedback and encourage repeat business.
What We’re Looking For
16. You have an outgoing and confident personality, with the ability to work independently as well as part of a dynamic sales team.
17. Standards-driven and detail-oriented, with strong organisational and planning skills.
18. Capable of multi-tasking and making sound decisions in a fast-paced environment.
19. Excellent communication skills in English, both verbal and written.
20. Working knowledge of OnQ and Delphi systems (desirable).
21. A proactive problem-solver with a positive, can-do attitude.Calm and adaptable when faced with changing situations.
22. Competent computer user with strong IT skills.
The Perks
23. Discounted hotel stays and dining across Hilton properties worldwide
24. Access to learning and development opportunities
25. £ reward for successful employee referrals
26. Retail and leisure discounts and cashback offers
27. 24/7 well-being support helpline
28. Complimentary meals during your shift
29. Recognition programs and team celebrations
30. Convenient parking for cars, mopeds, scooters, and bicycles
About Graduate Hotels
Graduate Hotels is a collection of handcrafted hotels in the world’s most dynamic university towns. At Graduate by Hilton Cambridge, inspired by the city’s prestigious university, every detail nods to the rich history and vibrant culture of the local community.
Equal Opportunities
We welcome applications from all backgrounds and are committed to ensuring equal opportunities for all.
Right to Work
Applicants must have the right to live and work in the UK in accordance with the Asylum and Immigration Act .