VANRATH is proud to partner with a leading professional services firm with an exceptional reputation for excellence and employee engagement. This established organisation is seeking an Office Manager to join their Belfast HQ. This is a unique opportunity to join a values-driven business that fosters collaboration, innovation, and professional development.
About the Role
This diverse and hands-on role involves coordinating daily operational functions across key business areas such as facilities, IT, events, administration, and office services. You'll play a crucial role in ensuring smooth internal operations, supporting both client-facing services and internal teams in a fast-paced, professional environment.
Location: Belfast City Centre (Office-Based)
Schedule: Monday to Friday | Full-Time | Permanent
Salary: £29,000 - £37,800 + Outstanding Benefits + Brilliant Working Culture
Key Responsibilities
Client Services & Events
* Deliver a high-quality, professional service to members, guests, and internal stakeholders within the organisation's premises.
* Manage event spaces, handling bookings, payments, and refunds, while working toward occupancy and revenue targets.
* Ensure smooth daily operations across hospitality and meeting areas, adhering to internal protocols and service standards.
Facilities & IT Operations
* Take a proactive role in maintaining the office's technical infrastructure, collaborating with the Head of Business Support.
* Line manage the in-house IT support resource, providing oversight of technical queries and service delivery.
* Support the delivery of IT and facilities action plans, assist with system improvement initiatives, and implement updated workflows.
* Act as the first responder for IT issues, coordinating with external vendors when needed.
* Support emergency procedures by acting as Fire Warden and First Aider, and provide assistance to facilities staff during incidents.
* Liaise regularly with the building manager to ensure all maintenance and safety issues are addressed promptly.
Procurement & Office Contracts
* Manage purchasing of day-to-day office essentials (stationery, consumables, printer materials) while ensuring cost-efficiency.
* Administer internal telephone systems, onboarding/removing users and maintaining accurate contact directories.
* Oversee maintenance and servicing of office equipment, including printers, binding machines, and card payment devices.
* Manage external contracts for document storage and confidential waste disposal in accordance with procurement guidelines.
Office Management & Administration
* Supervise the front-of-house team, ensuring adequate staff coverage and overseeing performance and attendance.
* Develop and refine administrative processes and internal procedures in collaboration with senior leadership.
* Train front-of-house staff on workflows and ensure consistent delivery of administrative services.
* Oversee internal and external mail distribution, ensuring timely handling of communications.
* Support regulatory compliance efforts including adherence to ISO 9001:2015 and data protection protocols.
Ideal Candidate Profile
* Prior experience as an Office Manager or similar leadership role within a corporate or professional setting.
* At least 2 years of experience in office coordination, administration, or business support.
* Strong working knowledge of Microsoft Office and familiarity with AV/IT platforms.
* Excellent organisational skills with the ability to manage competing priorities.
* High level of discretion and professionalism, particularly in a regulatory or confidential environment.
For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.
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