Role Overview
This is a hands‑on, strategic role for an HR professional who can balance day‑to‑day operational needs with longer‑term cultural and organisational development. You’ll take ownership of all HR activity across the business — from recruitment and policy development to performance management and employee engagement.
You’ll work closely with senior leadership to define company values, build a strong and inclusive culture, and ensure that our people processes evolve in line with growth.
Key Responsibilities
* Develop and deliver a comprehensive Company Handbook that reflects our policies, values, and ways of working.
* Create a Culture and Values deck that clearly communicates The Despatch Company’s identity, purpose, and employee value proposition.
* Audit and update all existing HR policies, ensuring they are compliant with UK employment law and consistent with best practice.
* Recruit all UK‑based staff, managing end‑to‑end hiring processes — from job design and advertising through to onboarding and retention.
* Manage and support the HR Assistant based in Türkiye, ensuring alignment and consistency in policies, documentation, and people practices across regions.
* Oversee performance management processes, ensuring line managers conduct regular reviews and provide constructive feedback.
* Coach and develop line managers to improve their people management skills and confidence, fostering a positive, performance‑driven culture.
* Partner with leadership to address employee relations matters sensitively and professionally.
* Monitor HR metrics and provide insight on workforce trends, turnover, and engagement.
About You
* Proven experience as an HR Manager or Senior HR Business Partner within a growing organisation.
* Strong understanding of UK employment law, HR best practice, and policy development.
* Excellent communication and interpersonal skills, with the ability to influence and coach others.
* Experience managing or coordinating international HR operations.
* A balance of strategic thinking and hands‑on execution.
* Able to demonstrate that they are organised and have attention to detail.
Location
We are located at Unit 76, Warfield Road, Driffield YO25 9FQ
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Human Resources
Industries: Technology, Information and Media and Software Development
#J-18808-Ljbffr