Marina Developments Ltd (MDL Marinas) is the UK’s leading marina operator. We are looking for a passionate and customer-focused individual to join our team as a Berth Sales Executive, based at The Yacht Club, Ocean Village, SO14 3QF. This is an exciting opportunity to play a key role in supporting our customers and driving the success of our marinas with uncapped commission potential.
Role Description
Responsible for sales performance across a defined region.
Responsible for the regions annual berthing sales performance working with Marina Managers and the Operations team and targeting new annual berth holders from our competitors. Including other income lines such as Storage, New Boat Yard enquires and possible commercial sales.
You will be expected to review and manage the sales funnel for your region, achieve sales volume and conversion KPI’s. You will be expected to brief the Marina Managers and their teams as required on the sales pipeline for their site.
Updating your productivity through the Atreemo (CRM) system ensuring all KPI reporting is accurate and up to date.
Assist the marketing team, through the NPS scores seen for your region and help them to ensure prospecting communications relate to the sale of any of our core income lines.
Offer support the Marina Managers who have ultimate responsibility for marina berth sales.
Provide the Head of Sales and Marketing with meaningful information about the marketplace including customer feedback and competitor analysis.
Actively follow the MDL sales process and complete any administration in line with the MDL Operations manual
Monitor your own performance and actively engage with customers giving a world class service at all times.
Offer support to other departments if required such as MDL Holidays, Estates, and MDL Fitness.
Ensure all legal, financial, competitor, HS&E and company policies are adhered to in your role.
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