Job Description
Position: Site Manager
Location: Kettering
Salary: up to £34,000
Schedule: Full-time with shifts, including evenings and weekends
Role Overview:
Lead operations of a dynamic health/fitness club and sports complex with facilities including badminton and squash courts, a gym, pool, and wellness amenities. Manage daily operations, large-scale events, staff, and business development to drive growth and customer satisfaction.
Site Manager Responsibilities:
1. Operations: Oversee daily facility management, event logistics, safety, and compliance.
2. Financials: Manage budgets, control costs, and drive revenue through memberships and events.
3. Leadership: Recruit, train, and lead a cross-functional team.
4. Customer Service: Ensure top-tier service and engagement through programs and feedback.
5. Marketing: Develop campaigns, manage digital presence, and build community relationships.
6. Facilities: Maintain all equipment and spaces; coordinate maintenance and vendors.
The ideal Site Manager:
* Experience in management from sports, fitness, sales, hospitality, or similar industries
* Strong leadership, financial, and operational skills
* Ideally knowledge of sports/events/health club management
* Proficiency in CRM, Microsoft Office, and strategic planning
* Passion for wellness and high service standards
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