Business Sales Coordinator - Gravesend Kent Overview We are looking for a driven and detail-oriented Business Sales Coordinator to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced, target-driven environment, with a passion for building strong relationships and delivering excellent service & sales. This role involves making outbound calls and working to KPIs, so it would suit individuals with prior experience in retail, recruitment, travel, property, or construction-especially in a sales or customer-facing role. Who We're Looking For The ideal candidate will be: A strong team player who is enthusiastic, fast-paced, and thorough Meticulous with excellent attention to detail Resilient, determined, and capable of managing a high volume of tasks A great communicator with a positive, solutions-focused mindset Flexible and willing to go the extra mile to support both colleagues and customers Key Responsibilities Work collaboratively as part of an internal sales team Coordinate closely with the Specification Manager Deliver outstanding service to both new and existing customers Help the team achieve order intake and sales conversion targets Schedule quality appointments for the Specification Manager Manage approximately 200 live projects simultaneously Generate new business and develop postcodes within your assigned geographical area Handle a mix of outbound project calls and inbound customer enquiries Meet call rate targets and maintain a high percentage of phone-based activity Achieve strong conversion rates from quotes to orders Collaborate with internal departments such as Communications, Estimating, CAD, and Customer Service Accurately maintain project notes and customer data in the CRM system Required Skills & Experience Excellent communication and interpersonal skills Strong attention to detail and accuracy Ability to multitask and manage competing priorities Comfortable working under pressure and to tight deadlines Ability to problem-solve and find practical solutions Why Join Us? Be part of a supportive, friendly team with a strong focus on collaboration Get involved with diverse projects and exciting customer engagements Enjoy opportunities for personal growth and career development Make a real impact in a company that values high performance and customer care apply now Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. AMRT1_UKCT