Our client, one of the UK’s most respected integrated facilities management provider, is seeking an experienced Site Manager to oversee the delivery of FM services across a key contract in the North East England. This role is ideal for a strong people-leader with a track record of managing day-to-day operations, ensuring compliance, and driving service excellence in a demanding facilities environment. Key Responsibilities Operational Management * Oversee the delivery of both hard and soft FM services to ensure contractual compliance and high-quality standards. * Day-to-day management of site operations, ensuring safe, efficient, and effective service delivery. * Plan and coordinate maintenance schedules, reactive works, and project activities. Health, Safety & Compliance * Promote a strong health & safety culture across all activities on site. * Ensure site compliance with statutory requirements, industry standards, and internal policies. * Conduct regular site inspections, audits, and risk assessments. * Manage incident reporting and follow-up actions. Team Leadership * Lead, coach, and support on-site FM teams and subcontractors. * Undertake performance management, training, and development activities. Financial & Contractual Management * Manage budgets, operational spend, and procurement activities in line with contract requirements. * Support the preparation of monthly reports, KPI data, and contract performance reviews. * Ensure subcontractor performance meets agreed SLAs and KPIs. Client & Stakeholder Engagement * Maintain positive and proactive relationships with the client and key stakeholders. * Attend meetings, provide updates, and demonstrate excellent customer service and problem-solving skills. * Identify opportunities for service improvements and added value. Skills & Experience Required * Proven experience in a Site Manager or Facilities Manager role within the FM industry. * Demonstrable knowledge of health & safety legislation (IOSH or NEBOSH qualification highly desirable). * Experience managing teams and subcontractors in a live operational environment. * Excellent communication, organisational, and client-facing skills. * Ability to work autonomously and make informed decisions under pressure. * IT-literate, with experience using CAFM systems preferred. Qualifications * Relevant technical or FM-related qualifications advantageous (e.g., electrical, mechanical, building services). * Full UK driving licence. Benefits * Competitive salary car/allowance. * Comprehensive benefits package. * Opportunities for career development within a major national FM organisation. * Supportive and inclusive team culture. How to Apply For more information or to submit your application